Chronic Care Management (CCM)
Support for Managing Chronic Pain — Beyond the Office Visit
American Pain Consortium’s Chronic Care Management program helps eligible patients manage chronic pain and work toward their overall health goals through additional care coordination and ongoing support.
The program is recognized and supported by Medicare and connects patients with dedicated Chronic Care Management Specialists who work directly with their providers to help coordinate care.
What Is Chronic Care Management?
Managing a chronic condition often involves more than individual appointments. Chronic Care Management provides an additional layer of support between visits by connecting patients with a dedicated healthcare team.
Through the program, patients can receive help coordinating their care, managing an individualized care plan, and addressing questions or concerns that may arise along the way.
Who Is Chronic Care Management For?
Chronic Care Management is available to eligible patients who have Medicare as their primary insurance and are managing two or more chronic conditions.
Benefits of Chronic Care Management
Dedicated Care Coordination
Patients have access to a dedicated healthcare team that provides care coordination services to help them better manage their health.
A Personalized Care Plan
The care team develops and manages a comprehensive care plan tailored to each patient’s individual needs. The plan is also shared with the patient’s provider, helping keep those involved in their care informed and connected.
A Dedicated Patient Advocate
Each patient works with a dedicated specialist who serves as an advocate and coordinates with the patient’s healthcare team. Patients can build an ongoing relationship with their specialist as they work toward achieving their health goals.
How Your Chronic Care Management Specialist Can Help
Your dedicated Chronic Care Management Specialist is an additional resource to help you navigate your care and work toward your health goals.
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Medication Support
- Help with medication questions and care coordination.
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Appointment & Care Coordination
- Support coordinating appointments and other aspects of your ongoing care.
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Provider Communication
- Help facilitate communication and coordination among members of your healthcare team.
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Health Goals & Care Plan Follow-Up
- Ongoing support as you work toward your health goals and follow your individualized care plan.
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Healthcare & Community Resources
- Help connecting with applicable healthcare or community resources when needed.
How Do I Enroll?
Participation in Chronic Care Management is voluntary.
Patients who have Medicare as their primary insurance and are managing two or more chronic conditions may be eligible for the program.
To learn more about Chronic Care Management, eligibility, or the benefits of participating, contact the Chronic Care Management team at:
Patients can also ask about the program during their next appointment at an American Pain Consortium practice.
Frequently Asked Questions
Does Chronic Care Management cost anything?
No. There is no cost to eligible patients participating in the Chronic Care Management program.
Who is eligible for the program?
The program is available to qualifying patients who have Medicare as their primary insurance and are managing two or more chronic conditions.
Do I have to enroll?
No. Participation in Chronic Care Management is completely voluntary.
How often will my Chronic Care Management Specialist contact me?
Your dedicated Chronic Care Management Specialist will typically contact you once a month to check in, discuss your care, and provide ongoing support.
Will my doctor still be involved in my care?
Yes. Your Chronic Care Management Specialist works directly with your provider, and your customized care plan is shared with your provider to help coordinate your ongoing care.
Who should I contact if I have questions about the program?
The Chronic Care Management team is happy to answer questions about the program.
Phone: 463-333-3020
Email: CCM@apcmpain.com
Is Chronic Care Management for emergencies?
No. Chronic Care Management is not an emergency service. Your care team is available to help with ongoing health needs, questions, and care coordination. If you are experiencing a medical emergency or life-threatening symptoms, call 911 or go to the nearest emergency room.
Here for Every Step of Your Care
Managing chronic pain doesn’t always stop when an appointment ends. American Pain Consortium’s Chronic Care Management program gives eligible patients additional coordination, personalized support, and an ongoing connection to their healthcare team.
Questions About Chronic Care Management?
463-333-3020
CCM@apcmpain.com
